Shipping policy

Effective Date: 13 July 2026

At Peak Picks, we aim to deliver your orders as quickly and efficiently as possible. This Shipping Policy explains how we process, ship, and deliver orders placed through our website.

1. Order Processing

Orders are typically processed within 3-5 business days after successful payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
During periods of high demand or unforeseen circumstances, processing times may be slightly longer.

Once your order has been dispatched, you will receive a shipping confirmation along with tracking details (where available).

2. Shipping Charges

We offer FREE shipping on all orders across India.

There are no additional shipping charges unless otherwise stated on the product page or during special promotional offers.

3. Estimated Delivery

We work with trusted logistics partners to deliver your orders as quickly as possible.

Delivery times may vary depending on:

Your delivery location
Product availability
Courier partner operations
Weather conditions
Public holidays
Other unforeseen circumstances

While most orders are delivered within the estimated timeframe provided by our shipping partners, delivery dates are estimates only and cannot be guaranteed.

4. Order Tracking

Once your order has been shipped, you will receive tracking details via email or SMS (where applicable).

You can use these details to track your shipment throughout the delivery process.

5. Delivery Delays

Although we strive to ensure timely deliveries, delays may occasionally occur due to circumstances beyond our control.

These may include:

Courier delays
Weather conditions
Natural disasters
Public holidays
High order volumes
Operational disruptions

Peak Picks is not responsible for delays caused by third-party logistics providers or events outside our reasonable control.

6. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at checkout.

Peak Picks shall not be responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.

If you need to update your shipping address after placing an order, please contact us as soon as possible at peakpicks.business@gmail.com. We will make every effort to assist, but changes may not be possible once an order has been processed or dispatched.

7. Failed Delivery Attempts

If a delivery cannot be completed because:

The recipient is unavailable,
The shipping address is incorrect or incomplete, or
The courier is unable to contact the customer,

the courier partner may make additional delivery attempts or return the shipment.

If an order is returned due to unsuccessful delivery attempts, we will contact you to discuss available options.

8. Cash on Delivery (COD)

Cash on Delivery (COD) is available for eligible PIN codes.

Peak Picks reserves the right to limit or disable COD for certain locations, high-value orders, or customers with repeated order refusals.

9. Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery at peakpicks.business@gmail.com with: